Contact information

Contact Us – Divashop

We’re Here to Help!

At Divashop, customer satisfaction is important to us. Whether you have questions about our fashion collections, product details, orders, shipping, payments, returns, or refunds, we’re happy to assist you.

Please feel free to contact our customer support team using the details below.

Our Contact Information

Brand Name: Divashop
Business Name: M2R FAB

Email Address: skyblue7impex@gmail.com

Business Address:
334 Polaris Mall, BRTS Road, Punagam,
Surat – 395010, Gujarat, India

Website: https://divashop.shop

Customer Support

For assistance with any of the following, please contact us by email:

  • Product information, sizes, colours, and availability

  • Order confirmation and order status

  • Shipping and delivery enquiries

  • Payment-related questions

  • Returns, exchanges, and refund requests

  • Damaged, defective, or incorrect products

  • General feedback and suggestions

Response Time

We aim to respond to customer enquiries within 24–48 business hours. Response times may vary during weekends, public holidays, or periods of high enquiry volume.

For order-related enquiries, please include your order number in your email so we can assist you more efficiently.

Returns and Refunds

If you need assistance with a return, exchange, or refund, please review our Returns & Refunds Policy available on our website. You can also email us with your order number and a brief description of the issue.

All requests will be handled in accordance with our published policies and applicable consumer protection laws.

Business Address

M2R FAB – Divashop
334 Polaris Mall, BRTS Road, Punagam,
Surat – 395010, Gujarat, India

Please note that this address is provided for business correspondence. Please contact us by email before visiting.

Send Us an Email

Customer Support: skyblue7impex@gmail.com

We appreciate your interest in Divashop and thank you for shopping with us. We look forward to helping you have a smooth and enjoyable shopping experience.

Warm regards,
Team Divashop
https://divashop.shop