Legal notice

LEGAL NOTICE – DIVASHOP.SHOP

Effective Date: 25 October 2026
Website: https://divashop.shop

1. Business Information

This website, Divashop.shop, is operated by the following business:

  • Brand Name: Divashop

  • Legal Business Name: M2R FAB

  • Business Structure: [Enter your business structure, if applicable]

  • Business Address: 334 Polaris Mall, BRTS Road, Punagam, Surat – 395010, Gujarat, India

  • Email Address: skyblue7impex@gmail.com

Divashop operates an online retail store offering fashion and clothing products through its website.

2. Website Ownership and Purpose

Divashop.shop is an online retail platform that provides information about our products, availability, prices, offers, and purchasing options.

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

3. Intellectual Property Rights

Unless otherwise stated, the Divashop brand name, logo, original graphics, website design, text, product descriptions, photographs, and other original materials displayed on this website are owned by M2R FAB or used with appropriate permission.

No person may reproduce, copy, modify, distribute, publish, or commercially exploit our protected content without prior written permission, except where permitted by applicable law.

Third-party trademarks, brand names, and product names remain the property of their respective owners.

4. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, sizes, colours, materials, prices, and availability.

Colours and appearance may vary depending on screen settings, lighting, photography, and manufacturing variations. Product specifications and availability may also change.

If a product listing contains a material error, we will address it in accordance with applicable law and our published customer policies. Nothing in this notice removes any consumer rights relating to defective, misdescribed, or incorrectly supplied goods.

5. Pricing and Orders

All prices and applicable charges will be displayed during the purchasing process. Shipping fees, taxes, discounts, and other applicable charges will be disclosed as required by law.

Placing an order constitutes a request to purchase the selected products. Order confirmation, payment processing, dispatch, cancellation, and refunds are subject to the applicable terms displayed on our website.

We may investigate suspected fraudulent transactions and address genuine pricing or listing errors, subject to applicable law and consumer rights.

6. Website Use and Security

Visitors must not use this website for unlawful activities, fraudulent transactions, unauthorised access, malicious interference, or activities that disrupt website functionality.

We may take reasonable measures to protect our website, customers, and business operations against misuse, fraud, and security threats.

7. External Links and Third-Party Services

Our website may use or link to third-party services, including payment providers, delivery partners, analytics tools, and social media platforms.

Those services may be subject to their own terms and privacy policies. M2R FAB does not control the independent operation of third-party websites and services, subject to any responsibilities imposed on us by applicable law.

8. Limitation of Liability

To the extent permitted by applicable law, M2R FAB shall not be responsible for indirect losses arising from temporary website interruptions, technical errors, or circumstances beyond our reasonable control.

Nothing in this notice excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies relating to defective or misdescribed products, fraud, or other liabilities imposed by law.

9. Privacy and Personal Data

We collect and process personal information in connection with website visits, orders, payments, customer support, and other disclosed business purposes.

Our handling of personal information is explained in our Privacy Policy, available through the website footer. Customers should review that policy for details about data collection, use, sharing, retention, and applicable privacy rights.

10. Consumer Complaints and Grievance Redressal

Customers may contact us regarding orders, delivery issues, product concerns, payments, refunds, or other complaints using the email address below.

Grievance Officer Details

  • Name: [Enter the designated person's full name]

  • Business: M2R FAB

  • Designation: Grievance Officer

  • Email: skyblue7impex@gmail.com

  • Postal Address: 334 Polaris Mall, BRTS Road, Punagam, Surat – 395010, Gujarat, India

We will acknowledge and address consumer complaints within the time limits required by applicable Indian law. Under the Consumer Protection (E-Commerce) Rules, 2020, the grievance officer must acknowledge a consumer complaint within 48 hours and redress it within one month of receipt.

11. Governing Law and Jurisdiction

This Legal Notice and the use of our website are governed by the laws of India, subject to applicable consumer protection legislation and the jurisdiction of competent courts and authorities.

Nothing in this section restricts any statutory right available to a consumer under applicable law.

12. Changes to This Legal Notice

We may update this Legal Notice when necessary to reflect changes in our business operations, website features, or applicable legal requirements.

The updated version will be published on this page with its revised effective date.

13. Contact Us

For questions concerning this Legal Notice or our website, please contact:

M2R FAB – Divashop Customer Support

Thank you for shopping with Divashop.